Delivery

  • Free delivery on all orders above 60 euro within the Netherlands and Belgium.
  • Free delivery on all orders above 75 euro for other EU countries.
  • Orders placed before 00:00 (GMT+1) will be delivered within two days (Monday to Friday).
  • Once your order has been confirmed we are unable to change the delivery address.
  • We only deliver to regular addresses. Not to P.O. Boxes, BFPO or Freight Forwarding addresses. 

 

Delivery times and rates:


The Netherlands & Belgium
Post NL/DHL (1-3 working days)           
Free delivery on all orders above 60 euro
For orders up to 60 euro: 3,95 euro shipping costs
 
EU, UK, Norway & Switzerland
DHL Express (1-3 working days)           
Free delivery on all orders above 75 euro
For orders up to 75 euro: 8,95 euro shipping costs

Rest of the World*
DHL Express (5-10 working days)           
Free delivery on all orders above 200 euro
For orders up to 200 euro: 19,95 euro shipping costs

 
*For orders sent outside of the EU or UK, customs and duties may apply to the order. Any duties payable will be the sole responsibility of the customer and may need to be paid at the time of delivery.

 

Returns
 
It is our goal to always make you happy with your order. If upon delivery the product does not meet your expectations, it is possible to return your order. Please read our return policy and instructions below.


 
Return/exchange policy

  • Free returns.
  • Goods can be returned within 30 days of your order delivery.
  • We will not refund any costs of delivery.
  • If upon delivery your order seems to be incorrect and doesn’t match to your order confirmation, we will also refund the costs of delivery. If this occurs, please contact us.
  • In case of an exchange, goods will be sent out for free.
  • Goods should be in its original condition – new, unworn and unaltered with all original tags attached.
  • SEABASS reserves the right to deny or reduce a refund if the goods do not meet the above requirements.

 

How to return

  • Use our return portal
  • Retain your proof of postage.
  • Once we received your return we will send out a confirmation.
  • You will receive your refund on your bank account within 10 working days after we received your return.
If you have any questions about delivery and returns, please feel free to contact us at support@seabass-official.com